Feb 22, 2025

Choosing the Best Commercial Ice Cream Machine: Expert Tips & Insights

Discover the best commercial ice cream machines for your foodservice business. Explore expert tips, key features, and industry-leading options like Taylor soft serve, frozen yogurt, and slush machines that boost profitability and customer satisfaction.

By Nicole Camposeo-Cheung

Understanding Commercial Ice Cream Machines

Commercial ice cream machines are essential for businesses offering frozen desserts. With various models designed for soft serve, hard ice cream, frozen yogurt, slush, and milkshakes, choosing the right equipment ensures consistent quality, faster service, and increased profitability.

As Canada’s leading commercial kitchen equipment supplier, we’re here to help you choose the right ice cream machine for your business. In this guide, you’ll discover what to look for in commercial ice cream machines, practical tips and tricks, and why Taylor equipment stands out as the industry leader.

What Types of Commercial Ice Cream Machines Are Available?

Commercial ice cream machines are designed to meet various needs in restaurants, cafes, and dedicated ice cream shops. The primary types include:

Soft Serve Machines: These are the most common in ice cream parlors and fast-food chains. The machines can create soft-serve ice cream or frozen yogurt that has a creamy texture. They usually come in countertop or freestanding options depending on the required output. Taylor machines are the most notable, recognized for their durability and efficiency.
Batch Freezers: These machines are used to produce hard ice cream. After mixing the ingredients, they freeze the mixture in a batch process, creating a more artisanal texture. Batch ice cream machines are popular among boutique ice cream makers who focus on unique flavors.
Frozen Yogurt Machines: Similar to soft serve machines, these are specifically made to create frozen yogurt. Frozen yogurt machines typically have additional components to handle the lower fat content.
Slush Machines: Commercial slush machines create icy slush-style drinks. They are ideal for cafes that want to diversify their menu offerings beyond traditional frozen desserts.
Milkshake Machines: Commercial milkshake machines combine ice cream with milk to create thick shakes. They are commonly found in diners and fast-food locations and are designed for high volume use.

Each type of machine has unique requirements in terms of power, capacity, and maintenance. Choosing the right one depends on your business's specific needs and output level. For example, a soft serve machine might serve a fast food establishment better, while a batch freezer suits a niche ice cream shop catering to gourmet preferences.

Type of Machine	Description
Soft Serve Machines	Create soft-serve ice cream or frozen yogurt. Available in countertop or floor-mounted options.
Slush Machines	Create icy, refreshing slush beverages, ideal for cafes, convenience stores, and quick-service restaurants.
Milkshake Machines	Blend thick, creamy milkshakes by combining ice cream and milk. Designed for high-volume use.
Batch Freezers	Used to produce hard ice cream, frozen in a batch process for artisanal texture.

Choosing the right commercial ice cream machine for your business can ensure product consistency, operational efficiency, and a superior customer experience.

Key Components of a Commercial Ice Cream Machine

Understanding the essential components of an ice cream machine can help in making an informed purchase. Here are the key parts:

Hopper: This is where the ice cream mix is stored. It holds the liquids until they are frozen. Hoppers are usually insulated to maintain the proper temperature.
Freezing Cylinder: The mix is pushed into this cylinder where it is rapidly frozen. There are usually refrigeration coils involved to help maintain the low temperature.
Auger or Mixing Blade: This component mixes the ice cream mixture while it is freezing. It incorporates air into the mix, which is essential for achieving the right consistency.
Dispensing Valve: This allows the finished ice cream to be served, either through hand operation or automatic service.
Control Panel: Most machines feature a control panel that lets the operator adjust settings like freezing temperature, serving size, and hardness of the ice cream.

These components work together to create a delicious, consistent product, but they also demand meticulous maintenance to function efficiently.

Key Features to Consider When Choosing an Ice Cream Machine

Selecting the right ice cream machine involves evaluating key features like energy efficiency, production capacity, and ease of maintenance. Understanding these factors ensures that your equipment meets customer demand, reduces operational costs, and delivers high-quality frozen treats.

How to Evaluate the Energy Efficiency of Ice Cream Machines

Choosing an energy-efficient commercial ice cream machine can save businesses significant costs over time. Energy-efficient models usually feature advanced insulation, efficient compressors, and smart controls that minimize energy consumption.

When evaluating energy efficiency, consider the wattage, the refrigerant type, and additional technologies that support energy conservation. A machine that uses natural refrigerants, which have a lower Global Warming Potential (GWP), could be advantageous not only for operational costs but also for environmental compliance.

Factors Influencing the Size and Capacity of Ice Cream Machines

The size and capacity of an ice cream machine are crucial for aligning with your business's production needs. Here are factors to consider:

Volume of Sales: The higher the expected customer traffic, the larger the capacity you’ll need. For example, machines that can produce 5 to 20 gallons per hour are typically suitable for high-demand environments.
Floor Space: Ensure that the machine fits comfortably in your operational space without obstructing workflow. Countertop vs. floor-mounted models offer different advantages depending on available area.
Menu Variety: If you plan to offer a diverse menu (multiple flavors, types of desserts), a larger machine with more features might be necessary.

Selecting the right size and type helps maximize both efficiency and customer satisfaction, thus driving profitability.

What Is the Best Commercial Ice Cream Machine?

The best commercial ice cream machine depends on your business needs, but Taylor commercial ice cream machines are widely regarded as industry leaders. Known for their durability, efficiency, and consistent performance, Taylor machines are perfect for soft serve, frozen yogurt, slush, and milkshakes. With quick ROI, low maintenance, and certifications like ISO 9001 and NSF Standard 6, Taylor equipment helps businesses maximize profitability while delivering high-quality frozen desserts.

What are the Top Commercial Ice Cream Machine Brands?

Selecting the right commercial ice cream machine brand is essential for ensuring consistent quality and maximizing efficiency. To help you make an informed decision, we’ve created a comprehensive guide comparing leading brands, check out our guide on the best commercial ice cream machine brands.

Certifications and Quality Assurance: Why Taylor Commercial Ice Cream Machines Stand Out

When choosing the best commercial ice cream machine, certifications are a key indicator of quality, safety, and performance. Taylor commercial ice cream machines are built to meet the highest industry standards, ensuring reliable operation and compliance with global foodservice regulations. Below you'll find what sets Taylor equipment apart.

ISO 9001:2015 Certified

Taylor is an ISO 9001:2015 registered firm, demonstrating a commitment to consistent product quality and customer satisfaction. This certification ensures that every machine is manufactured using rigorous quality control processes, guaranteeing long-lasting performance and durability.

NSF Standard 6 Compliance

Certified by NSF International to meet Standard 6 for commercial foodservice equipment, Taylor machines are designed for safe food production, easy cleaning, and hygienic operation. This ensures that your ice cream and frozen desserts are produced in a clean, safe environment, giving your customers confidence in every serving.

UL Listed (SA2650)

Taylor ice cream machines are UL Listed for safety and performance, ensuring they meet strict electrical and mechanical safety standards. This indicates that the equipment is certified for use in both the United States and Canada, giving businesses across North America peace of mind.

These industry-leading certifications highlight Taylor’s dedication to producing reliable, safe, and high-quality ice cream machines that help businesses maximize efficiency and profitability. When you choose these high-quality machines, you’re investing in equipment that not only delivers delicious frozen treats but also meets the highest standards of safety and performance.

Explore our selection of commercial soft serve machines today and experience the difference that certified quality makes.

Taylor Soft Serve Equipment Reviews

Discover why businesses across Canada trust Taylor foodservice equipment for their commercial kitchens. From soft serve ice cream machines to slush and milkshake makers, Taylor’s reliable performance, energy efficiency, and quick ROI consistently earn high praise from foodservice operators nationwide.

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Maximizing ROI with the Right Commercial Ice Cream Equipment

Investing in high-quality ice cream equipment boosts ROI by enhancing efficiency, reducing waste, and increasing customer satisfaction. Choose machines with quick payback periods and low maintenance for long-term profitability. Taylor commercial slush and milkshake machines deliver 70–80% gross profit margins, while soft serve and frozen yogurt machines offer a fast ROI in just 6–18 months. Discover more about TFI's profitable Taylor ice cream programs here.

The Importance of Maintenance for Long-Term Profit

Regular maintenance is vital for ensuring that ice cream machines operate at peak efficiency. Preventative maintenance can reduce breakdowns and prolong the life of the equipment. According to 86 Repairs, routine cleaning can save significant repair costs and minimize customer complaints due to downtime.

Key maintenance tasks include thoroughly cleaning hoppers and dispensing valves to prevent buildup that leads to machine failure. Following the manufacturer’s guidelines on cleaning schedules is also crucial. For instance, in Taylor machines, a heat treatment cycle must be run at the end of each day to sterilize components, but this does not replace the necessity for comprehensive cleaning every few weeks.

If you're interested, we posted a video and guide on Taylor C712 commercial soft serve machine cleaning and maintenance.

Strategies for Boosting Customer Satisfaction

Achieving high customer satisfaction in an ice cream business often correlates directly with the quality of the product and service. Here are some strategies to consider:

Flavor Variety: Offering unique and seasonal flavors can attract more customers and encourage repeat visits. Conducting flavor tests could help identify trends and preferences in your customer base.
Quick Service: Fast, efficient service can significantly enhance customer satisfaction, especially in a dessert-oriented business where impulse purchases are common.
Quality Consistency: Consistent quality in every scoop keeps customers coming back. Ensuring your machine is functioning correctly and is well-maintained is a crucial factor in this consistency.
Customer Engagement: Encourage feedback and reviews. Engaging with customers through social media and loyalty programs can also drive satisfaction and retention.

By focusing on these aspects, businesses can not only improve their ROI but also establish a loyal customer base that drives long-term growth.

Frequently Asked Questions About Commercial Ice Cream Machines

Choosing the right commercial ice cream machine can be challenging. Below are some answers to common questions.

What should I look for in a commercial ice cream machine?

When selecting a commercial ice cream machine, consider the following key features:

Production Capacity: Determine how much ice cream you expect to sell and choose a machine that can meet that demand.
Energy Efficiency: Look for models that are energy efficient to save on utility costs over time.
Ease of Use: Choose a model that is user-friendly and has clear interfaces, as this can impact employee training costs and service efficiency.
Maintenance Requirements: Understand the maintenance needs and evaluate how easy it is to clean the machine, as this will directly affect operation time.

Can I use a home ice cream machine for commercial purposes?

While a home ice cream machine might work for small operations or events, it generally lacks the durability and capacity needed for commercial use. Commercial machines are designed to handle larger volumes, are built to endure continuous use, and have features that ensure safety and efficiency compliant with health regulations. Using a home machine in a commercial setting could lead to breakdowns, inefficiencies, and ultimately, dissatisfaction among customers.

What are the top commercial ice cream machine brands?

By carefully considering these factors, businesses can ensure they invest wisely in commercial ice cream machines that will meet their operational needs and enhance customer satisfaction.

Why Choose TFI for Your Commercial Ice Cream Equipment?

At TFI Food Equipment Solutions, we’re dedicated to helping businesses across Canada maximize profitability and efficiency. We are proud to be Canada's leading Taylor® commercial ice cream machine supplier. Whether you're looking for soft serve machines, batch freezers, frozen yogurt makers, or slush and milkshake machines, our certified equipment delivers consistent, high-quality results that keep customers coming back for more.

With over 60 years of experience and trusted by national brands like McDonald’s, Tim Hortons, and 7-Eleven, TFI is your go-to partner for foodservice success. Plus, with flexible rental and leasing options, comprehensive repair services, and expert support, we ensure your equipment performs optimally day after day. Reach out to our team today for a free consultation!

Nicole Camposeo-Cheung

Nicole Camposeo-Cheung is the Director of Marketing, People & Culture at TFI Food Equipment Solutions, Canada’s leading provider of premium commercial foodservice equipment. She combines her expertise in business management and fashion arts to foster a dynamic, innovative, and people-centric corporate culture. Passionate about empowering teams, building strong client relationships, and driving growth through creativity and collaboration, Nicole plays a key role in shaping TFI’s brand and workplace culture. She also shares her industry expertise and insights through the TFI blog, helping foodservice professionals stay informed about the latest trends, best practices, and innovations in commercial food equipment.